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Support Coordination

The role of a Support Coordinator is to connect participants with supports and services in the community through an NDIS plan. We are here to compliment your life and help put your NDIS plan into action! We specialise in Chinese Support Coordination and supporting participants from all Culturally and linguistically diverse (CALD) backgrounds. 

With previous local area coordination experience and extensive knowledge of NDIS and it’s related legislation, we will;

  • Support you to understand and implement the funded supports in your NDIS plan

  • Link you to the community, mainstream and other government services

  • Assist you to build skills and ability to exercise choice and control

  • Coordinate supports and enable you to access the local community

  • Screening the service providers for you to meet your unique needs

  • Assist you to optimise your plan, ensuring that you are getting the most out of your funded supports.

  • Assist you with NDIS plan review 

  • CALD friendly support

  • Provide NDIS support in both Chinese and English


We will be with you throughout your NDIS plan journey, our support can best be broken down to the following steps.



Identify your unique needs and break them down into a list of short term to long term NDIS objectives. Make sure your needs can be supported within NDIS ‘’reasonable and necessary’’ scope.



Research and explore available services. Assist your NDIS ‘’Choice and Control’’ by presenting a range of suitable options to you.



Coordinate Service Agreements and liaise with service providers and relevant stakeholders.



Keep track of your plan to ensure your NDIS funds are used effectively and to prevent any risk of cease on services due to insufficient of funding.



Prepare the NDIA reports according to your change of circumstances and assist you for your plan review meetings.

Psychosocial Recovery Coach

Recovery Coaching is an NDIS Support item for people with a psychosocial disability who require support managing the complex challenges of daily living.

Mandarin Support specialises in CALD Recovery coaching with a profound understanding of different culture's distinctiveness and the important role culture plays in one's belief system. We offer tailored support to meet our participants' needs.

We will work collaboratively with participants, their families, carers and other services to design, plan and implement a recovery plan, and assist with the coordination of NDIS and other supports.

With both tertiary qualification in psychology and lived experience with mental illness, we commit to provide the following;

  • Someone you can trust, who is willing to get to know you and your individual needs

  • Help you to find out about different services and support, and how each can help you

  • Help you get support from mental health services

  • Help you better understand the NDIS whilst supporting you through the NDIS

  • CALD friendly support

  • Provide NDIS support in both Chinese and English

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